Orders
Ordering your Donor Specimen
Once you have searched the Donor Catalogue, reviewed additional Donor Information to help you make your selection, checked out our current promotions, and confirmed availability of your specimen, you will be ready to place your order.
Contact Us
102-1057 Main Street West
Hamilton, ON. Canada
L8S 1B7
Phone: 1-888-245-3471
Fax: 1-877-772-6387
Local: 905-524-3342
FAX: 905-524-3936
E-Mail: info@canamcryo.com
Hours of Operation:
Mon-Fri 8am-4pm EST
Placing Your Order
If you are placing the order yourself, please confirm with your doctor how many vials of Donor sperm will be needed and what date your specimen will need to be there.
You may need to submit some signed paperwork with your order:
Xytex International Cryobank
Information coming soon.
Order Shipment
Payment is made at the time of shipment. CAN-AM accepts MasterCard, Visa and Money Orders. Click here to view our Fee Guide.
Donor Specimens are shipped Priority Overnight with FedEx using a dry nitrogen shipping container. This container ensures that your specimens perfectly preserved until delivery. We routinely test the integrity of our shipping containers to ensure the safe transport of your specimens.
Returned Specimens
If your cycle is skipped, you may request temporary storage of your Donor specimens at CAN-AM for one month at no charge.
Donor Reservations
Some Clients wish to reserve extra vials for themselves to ensure the availability of their Donor during treatment, or for future use in sibling pregnancies.
For Donor vial reservations, CAN-AM offers affordable long-term storage, for 1-year, 2-year or up to 5-year terms. Click here to view our Storage Options.
Did you know:
Donor sperm is classified as a prescription drug by Health Canada.
Because of this, it may only be used under a doctor’s supervision.
